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A question, a bug, a suggestion? Write to us — every message gets an answer.
Frequently asked questions
How do I get my data back on a new iPhone?
Sign your new iPhone in to the same iCloud account, then install InosFitness. Your workouts, measurements and photos sync back on their own — there is nothing to restore manually.
How do I back up or export my data?
In Settings › My data, “Export (Backup)” creates a complete file you can import again later, and “Export (CSV)” a spreadsheet you can open in Excel or Numbers. Both exports are part of the Pro version.
How do I manage or cancel my Pro subscription?
The subscription is handled by Apple, not by us. Open your iPhone Settings, tap your name at the very top, then “Subscriptions”: you can change or cancel it at any time.
How do I delete all my data?
Settings › My data › “Delete all my data”. The erase is permanent and also removes the copy stored on iCloud.
I found a bug — how do I report it?
Write to us with your iPhone model, your iOS version and what you were doing when the problem happened. A screenshot helps a lot.
How do I move my data to a new Android device?
Automatic Android backup is disabled. On your old device, open Settings › My data and create a complete JSON export. Import that file into InosFitness on your new device. You can choose whether to include photos in the export.
How do I back up or export my data?
In Settings › My data, the JSON export creates a complete backup you can import again, with photos as an option. The CSV export creates a spreadsheet you can open in Excel or another compatible app.
How do I manage or cancel my Pro subscription?
The subscription is handled by Google Play, not by us. In Google Play, open your subscriptions, select InosFitness, then use the available options to manage or cancel it. Uninstalling the app does not cancel the subscription.
How do I delete all my data?
Settings › My data › “Delete all my data” permanently erases the local data. InosFitness keeps no automatic cloud copy; any files you exported remain under your control. Uninstalling the app also deletes anything you have not exported.
I found a bug — how do I report it?
Write to us with your phone model, your Android version and what you were doing when the problem happened. A screenshot helps a lot.